Activity: A612 - Receive and Approve Service Request
DescriptionWorkflowRolesWork Products
Expand All SectionsExpand All Sections    Collapse All SectionsCollapse All Sections
CollapseWork Product Breakdown  
Breakdown ElementModel InfoEntry StateExit StateDeliverableTypePlannedMultiple OccurrencesOptional
  
Configuration Information
Mandatory Input,Optional Input,Output   Work ProductYes  
  
Configuration Information Request
Mandatory Input,Output   Work ProductYes  
  
Identity and Access Rights Register
Mandatory Input   Work Product   
  
Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and Underpinning Contracts (UCs)
Mandatory Input   Work Product   
  
Service Request
Mandatory Input,Output   Work ProductYes  
  
Service Request Escalation
Mandatory Input   Work ProductYes  
  
Service Request Response
Mandatory Input,Output   Work ProductYes  
  
User Input
Mandatory Input,Optional Input   Work ProductYes  
Back to topBack to top

©Copyright IBM Corp. 2005, 2008. All Rights Reserved.